Shulin Lake Resort is not responsible for any delays, extra days at lodge or cancellations due to weather. This includes disruptions to other travel throughout Alaska. Shulin Lake Resort will make every attempt, within safe operating procedures and regulations, to remain on time and not subject guests to substantial delays, lost or extra days at lodge or trip disruptions.
Please know weather delays & lost days (outside of our control) do happen. If you have connecting transportation or activities scheduled the same day as your departure from Shulin Lake Resort, we strongly recommend you schedule for 3pm or later. This allows for time in the event floatplanes are delayed due to weather. Although not common, overnight weather delays do occur. Historically, we have 2-3 days each season where guests or Shulin Lake Resort are unable to arrive/depart the resort due to weather. There is no refund for days lost at the resort due to weather preventing planes from accessing our location.
Additional days at the resort caused by weather are treated like a normal day at the lodge. All amenities, guided activities, meals, daily housekeeping service are provided. The cost of additional day(s) at the resort is $475/per person and will be collected prior to departure from the resort.
Shulin Lake Resort can provide a letter and or invoice to the travel insurance company for proof of travel disruptions in an effort for clients to be reimbursed for lost days or additional days. We strongly recommend all guests purchase trip insurance. Please protect your investment and shop around for the policy that best suits your needs.
Children 10 and younger stay free when they share the same room as their parents or grandparents. With our family-friendly resort you'll find amenities to keep your vacation affordable and enjoyable. We are committed to bringing you a great family experience you’ll remember.
